Help Center
Introduction
The use of email templates makes it easy to formulate standard responses to common enquiries. Outlook changed in 2024 and has little support for shared templates, so the easiest way to access email templates using the instructions below.
Instructions
- Navigate to the following link: Speakeasy Templates. This folder contains all the Speakeasy email templates as .oft or .eml files.
- Click on the ellipsis to the right of the required template
- Select Open…Open in App. If prompted, select the “Open Microsoft OneDrive”, then click “Open” to open the file. A draft email containing a response should then be displayed.
- Fill in the from address, the subject and edit any text as appropriate (e.g. include the recipients name in the body of the text), then click “Send”